Email Continuity for Healthcare

Your email doesn't stop when your provider does.

Add a guaranteed execution layer to your clinical email execution. Keep critical patient communications flowing — even during outages, restrictions, or vendor failure.

You rely on email. You don't control it.

If Microsoft, Google, or your email provider fails — what happens?

Appointment confirmations stop arriving. Lab result notifications fail silently. Authentication for clinical systems breaks. Emergency alerts don't get delivered.

Most organizations don't have a fallback. They only discover that when it's too late.

Patient appointment confirmationsNot delivered
Lab result notificationsSilently failing
Clinical system authenticationBroken
Internal emergency alertsNot delivered

“EU hosting” doesn't mean control.

Even if your data is stored in EU regions:

  • Your provider is still a single point of failure.
  • You depend on their infrastructure, policies, and uptime.
  • You cannot reroute or recover independently.

You have redundancy inside a provider. Not outside it.

Truncus adds a second layer of control.

Truncus sits alongside your existing email setup. No migration. No replacement. No disruption.

Fallback sending

A separate sending layer for critical emails, independent of your primary provider.

Independent routing

If your provider is unavailable, Truncus routes emails through its own infrastructure.

Full visibility

Complete delivery logs, failure tracking, and audit trails for every email sent.

How it works

Three steps. No migration. Operational in hours.

1

Connect

Integrate Truncus alongside your current provider. Your existing setup stays untouched.

2

Monitor

Track delivery across both layers. Detect failures before they reach users.

3

Fallback

If something breaks, Truncus takes over — automatically or on demand. No manual intervention required.

Critical emails you cannot afford to lose.

These are the emails your organization sends every day. If they fail, patient care is at risk.

Patient appointment confirmations & reminders

Missed appointments, no-shows, scheduling chaos — patients left without confirmation.

Lab results & clinical notifications

Critical results delayed, clinical decisions stalled — silent failures with real consequences.

System authentication & access management

Locked-out clinicians, broken MFA flows — access to clinical systems disrupted.

Internal alerts & emergency communications

Incident notifications, escalation alerts, safety communications — silence when it matters most.

If these fail, patient care is at risk.

Built for control, auditability, and healthcare requirements.

Designed to support healthcare compliance requirements around continuity, patient data protection, and accountability.

Hosted in EU regions

AWS eu-west-1 (Ireland). Data stays in the EU by default.

Full delivery logs

Every email tracked end-to-end. Exportable audit trails.

Clear data boundaries

You control what data enters Truncus. No data mining, no profiling.

Vendor independence

No dependency on a single vendor for critical email flows.

NEN 7510NTA 7516GDPRDPA available

Built for environments where communication failure impacts patient care.

Truncus is designed for organizations where email is not optional infrastructure — it's mission-critical. We work with institutions that need to prove continuity, not just promise it.

Pilot programs available for qualifying institutions

What happens if your email provider is unavailable tomorrow?

Most organizations don't know. Until they experience it.

Check Your Email Risk
No migration requiredWorks alongside Microsoft 365, Google Workspace, Office.eu, and any SMTP-compatible provider — without migrationSetup in hours, not monthsCompatible with existing EPD/EHR notification systems
Email Execution Layer for Healthcare — Truncus