Email continuity for education

Email infrastructure that doesn't depend on Microsoft

Add a controlled fallback layer to your existing email infrastructure. Keep critical emails flowing — even during outages, restrictions, or vendor failure.

The problem with depending on one provider

Your university runs on Microsoft 365. When Exchange goes down, when Microsoft throttles your sending, when a policy change blocks transactional email — your students don't get password resets, your faculty doesn't get meeting confirmations, and your admissions office goes dark.

Exchange Online limits

Microsoft Exchange Online caps at 10,000 recipients/day. Shared mailboxes: 10,000 emails/day. For a university with 30,000+ students, a single enrollment period can exhaust those limits.

Truncus handles transactional volume on dedicated infrastructure. Your Exchange stays clean for human communication.

Use cases

Transactional email continuity

Password resets, enrollment confirmations, grade notifications keep flowing even during Exchange outages.

System notifications

SIS, LMS, library systems send through Truncus instead of competing for Exchange quotas.

Multi-provider resilience

Automatic failover across SES, Postmark, Mailgun, SendGrid. No single point of failure.

Compliance and audit

EU data residency by default. Full audit trail. Every email tracked end-to-end.

Agent-powered admin

AI agents processing student requests, sending confirmations, handling routine admin email — with governance controls.

Architecture

Students / Faculty / Systems

University SSO (SURFconext / SAML)

Truncus API

Transactional, notifications, agent email

Multi-provider delivery (SES + failovers)

Trust and compliance

  • EU data residency (eu-west-1, Ireland)
  • GDPR compliant
  • Full audit trail — every email tracked end-to-end
  • Kill switch — instant shutdown if compromised
  • No vendor lock-in — multi-provider, you own your domains
  • Delivery guarantees — at_least_once for critical emails

Institutional pricing

We offer custom pricing for universities and research institutions. Volume discounts, annual billing, and procurement-friendly invoicing.

Contact us for pricing

Email continuity for your institution

Schedule a conversation about adding a reliability layer to your university email infrastructure.

Contact us
Truncus for Universities — Email Continuity for Education