Email continuity for education

Email infrastructure that doesn't depend on Microsoft

Add a guaranteed execution layer to your existing email infrastructure. Keep critical emails flowing — even during outages, restrictions, or vendor failure.

The problem with depending on one provider

Your university runs on Microsoft 365. When Exchange goes down, when Microsoft throttles your sending, when a policy change blocks transactional email — your students don't get password resets, your faculty doesn't get meeting confirmations, and your admissions office goes dark.

Exchange Online limits

Microsoft Exchange Online caps at 10,000 recipients/day. Shared mailboxes: 10,000 emails/day. For a university with 30,000+ students, a single enrollment period can exhaust those limits.

Truncus handles transactional volume on dedicated infrastructure. Your Exchange stays clean for human communication.

Use cases

Transactional email continuity

Password resets, enrollment confirmations, grade notifications keep flowing even during Exchange outages.

System notifications

SIS, LMS, library systems send through Truncus instead of competing for Exchange quotas.

Multi-provider resilience

SES Ireland primary, Brevo France automatic failover. Circuit breaker triggers in seconds. Dual MX records for inbound continuity. No single point of failure.

EU data residency

Both providers EU-based: Ireland and France. University emails never leave Europe. GDPR-native by architecture. Full audit trail with provider transparency.

Agent-powered admin

AI agents processing student requests, sending confirmations, handling routine admin email — with governance controls.

Architecture

Students / Faculty / Systems

University SSO (SURFconext / SAML)

Truncus API

Transactional, notifications, agent email

Multi-provider delivery (SES Ireland + Brevo France failover)

Trust and compliance

  • EU data residency — primary Ireland, backup France. Both providers EU-based.
  • GDPR-native by architecture, not by add-on
  • Full audit trail — every email logs which provider delivered it
  • Automatic failover — circuit breaker switches providers in seconds
  • Zero email loss — durable retry queue with exponential backoff and dead-letter recovery
  • Kill switch — instant shutdown if compromised, one API call
  • Dual MX records — inbound email continuity even during provider outages

Institutional pricing

We offer custom pricing for universities and research institutions. Volume discounts, annual billing, and procurement-friendly invoicing.

Contact us for pricing

Email continuity for your institution

Schedule a conversation about adding a reliability layer to your university email infrastructure.

Contact us
Truncus for Universities — Email Continuity for Education