Email Continuity for Government

Your email doesn't stop when your provider does.

Add a guaranteed execution layer to your government email execution. Keep critical citizen communications flowing — even during outages, restrictions, or vendor failure.

You rely on email. You don't control it.

If Microsoft, Google, or your email provider fails — what happens?

Citizen service notifications stop arriving. Authentication for government portals breaks. Departmental alerts fail silently. Permit confirmations don't get delivered.

Most organizations don't have a fallback. They only discover that when it's too late.

Citizen service notificationsNot delivered
Government portal authenticationBroken
Internal departmental alertsSilently failing
Permit & application confirmationsNot delivered

“EU hosting” doesn't mean control.

Even if your data is stored in EU regions:

  • Your provider is still a single point of failure.
  • You depend on their infrastructure, policies, and uptime.
  • You cannot reroute or recover independently.

You have redundancy inside a provider. Not outside it.

Truncus adds a second layer of control.

Truncus sits alongside your existing email setup. No migration. No replacement. No disruption.

Fallback sending

A separate sending layer for critical emails, independent of your primary provider.

Independent routing

If your provider is unavailable, Truncus routes emails through its own infrastructure.

Full visibility

Complete delivery logs, failure tracking, and audit trails for every email sent.

How it works

Three steps. No migration. Operational in hours.

1

Connect

Integrate Truncus alongside your current provider. Your existing setup stays untouched.

2

Monitor

Track delivery across both layers. Detect failures before they reach users.

3

Fallback

If something breaks, Truncus takes over — automatically or on demand. No manual intervention required.

Critical emails you cannot afford to lose.

These are the emails your organization sends every day. If they fail, public services fail.

Citizen service notifications & confirmations

Status updates, appointment confirmations, service requests — citizens left without answers.

Portal authentication & DigiD-related flows

Login verifications, MFA codes, account recovery — locked-out citizens and staff.

Internal government alerts & escalations

Security notifications, incident escalations, cross-department alerts — blind spots in operations.

Permit, application & compliance communications

Approval notices, deadline reminders, regulatory updates — broken processes with real impact.

If these fail, public services fail.

Built for control, auditability, and government requirements.

Designed to support government requirements around digital sovereignty, continuity, and public accountability.

Hosted in EU regions

AWS eu-west-1 (Ireland). Data stays in the EU by default.

Full delivery logs

Every email tracked end-to-end. Exportable audit trails.

Clear data boundaries

You control what data enters Truncus. No data mining, no profiling.

Vendor independence

No dependency on a single vendor for critical email flows.

BIOBaseline Informatiebeveiliging OverheidGDPRDPA available

Built for environments where communication failure impacts public services.

Truncus is designed for organizations where email is not optional infrastructure — it's mission-critical. We work with institutions that need to prove continuity, not just promise it.

Pilot programs available for qualifying institutions

What happens if your email provider is unavailable tomorrow?

Most organizations don't know. Until they experience it.

Check Your Email Risk
No migration requiredWorks alongside Microsoft 365, Google Workspace, Office.eu, and any SMTP-compatible provider — without migrationSetup in hours, not monthsCompatible with existing government notification systems
Email Execution Layer for Government — Truncus