Add a guaranteed execution layer to your commerce email execution. Keep critical order communications flowing — even during outages, restrictions, or vendor failure.
If your email provider fails — what happens to your orders?
Order confirmations stop arriving. Shipping and tracking updates fail silently. Password resets and account access breaks. Refund and return notifications don't get delivered.
Most platforms don't have a fallback. They only discover that when it's too late.
Even if your data is stored in EU regions:
You have redundancy inside a provider. Not outside it.
Truncus sits alongside your existing email setup. No migration. No replacement. No disruption.
A separate sending layer for critical emails, independent of your primary provider.
If your provider is unavailable, Truncus routes emails through its own infrastructure.
Complete delivery logs, failure tracking, and audit trails for every email sent.
Three steps. No migration. Operational in hours.
Integrate Truncus alongside your current provider. Your existing setup stays untouched.
Track delivery across both layers. Detect failures before they reach customers.
If something breaks, Truncus takes over — automatically or on demand. No manual intervention required.
These are the emails your platform sends every day. If they fail, orders turn into support tickets and lost revenue.
A missing order confirmation triggers immediate "did my order go through?" anxiety and support contacts.
Locked-out shoppers don't wait — they abandon their cart and buy from a competitor.
Unconfirmed refunds generate chargebacks, disputes, and permanent loss of customer trust.
Broken seller notifications delay fulfillment and ripple into buyer complaints and review damage.
If these fail, orders turn into support tickets and lost revenue.
Designed to support e-commerce requirements around transaction reliability, customer communication, and regulatory compliance.
Hosted in EU regions
AWS eu-west-1 (Ireland). Data stays in the EU by default.
Full delivery logs
Every email tracked end-to-end. Exportable audit trails.
Clear data boundaries
You control what data enters Truncus. No data mining, no profiling.
Vendor independence
No dependency on a single vendor for critical email flows.
Truncus is designed for commerce platforms where email is not optional infrastructure — it's the thread between every order and every customer. We work with teams that need to prove continuity, not just promise it.
Pilot programs available for qualifying platforms
Most platforms don't know. Until they experience it.
Check Your Email Risk